Dermatology · med-spa · aesthetic clinics

The price question is the call
you get most and must answer most carefully.

Treatment prices are not on the website, so people phone to ask. Answer that call badly and it is no longer a booking question but an advertising-rules problem.

Wednesday 9:18 PM, the call

How it goes
after the clinic has closed for the night.

Clearline Dermatology · Incoming callWednesday 9:18 PM · after hours · a fictional clinicFrom
Simulation · sample data

What it captured — with the source of every field

The customer record — one, not three

Seoyeon Lee Phone

Scripted simulation · sample data · both voices were synthesised for this demo · figures are an example price list. To hear the real AI, call +82 70-5277-0820.

Not a customer case — an example of how the product answers once this trade’s price list and safety rules are loaded. Amounts are typical published ranges; what is actually quoted comes from the price list the doctor enters.

When it is missed

A missed call
is written down nowhere.

Almost every aesthetic inquiry opens with a price, and the one that goes unanswered becomes a consultation at the clinic down the street. The same call is where the risk lives: a promised result, a comparison with a competitor or a misquoted promotion is a compliance complaint waiting to happen. The line a trained receptionist keeps, the machine has to keep too.

Closed hoursClosed hours06121815 hoursof 24 hoursclosedopen 9–18closed9:18 PM — callcalls still arrive in these hours
Open about nine of the day’s twenty-four hours. Calls arrive in the other fifteen too.
What it will not do

The things a machine
must not say in this trade.

The four below are not settings you switch on and off. They are blocked from the start when the Clinics & med-spa answering is built. Anything that touches them is not answered — it goes to a person.

  • It never promises a result or rules out side effects.Whether Botox works on one person’s skin and what it does after is a clinical judgement. The AI says results vary and passes the question to the doctor.
  • It never compares you with another clinic.Saying you are better than the place across town is an advertising-rules breach. It states only your prices and your calendar.
  • It never diagnoses.It does not listen to a description of someone’s skin and say what the problem is. That takes eyes on the patient.
  • It never writes its own marketing line.Every sentence it can say about a treatment was loaded by the clinic in advance. It does not improvise a claim.
The gate before a personThe gate before a personThe customer asks“How much is Botox? It’s my first time …”On the price list?Needs a judgement?Safety involved?It answersword for word, with the sourceHanded to a personthe whole conversationevery captured fieldwhy it stopped
On the price list it answers; a judgement or a safety issue goes to a person — with the whole conversation and every captured field.
If something goes wrong
  • If an AI answer causes a loss, our liability is capped at the fees you paid in the three months before the month of the incident. Losses from our wilful misconduct or gross negligence are compensated as the law provides, outside that cap. Terms §7 →
  • Every call leaves a recording (you can switch it off), a summary, and the facts it answered from. Those records belong to you and can be exported in full at any time. Terms §8 →
  • Replies are composed by a language model running in the United States. Customer records, bookings and call recordings are stored on our production servers in Seoul. Where the data lives →
What is left behind

When the call ends,
these fields are already filled.

The Clinics & med-spa CRM comes with Clinics & med-spa fields. You do not bend a generic CRM's blanks to your trade over months — it is written in your trade's words from day one.

Customer recordCustomer recordSeoyeon Lee555-03··PhoneWhatsAppTreatment asked about from the callFirst consultation or from the callPrice quoted from the from the callConsultation time bookfrom the call
The card a call leaves behind, with the source of every field.
Treatment asked about and the areaFirst consultation or returning patientPrice quoted from the price listConsultation time bookedHow they found you (search, channel, referral)Contact method they agreed to
Pipeline

Where every inquiry stands,
on one line.

Inquiry→Consultation booked→Consultation→Treatment decided→Treatment and aftercare
PipelinePipelineInquiry4Consultat3Consultat2Treatment1Treatment1
The Clinics & med-spa pipeline as it is. How many inquiries sit at each stage, at a glance.

Send us your Clinics & med-spa price list,
and we show it answering from that.

No payment details. Within one business day you get a recording of the AI answering your customers' ten most common questions from your own price list — and if it is not right, you stop there.

9:00 AM — the owner’s screen9:00 AM — the owner’s screen✓New consultationSeoyeon Lee · Thu 3:00 PM · first visit · in …#Quote$190 per area · sent by text · opened@Desk tasknew-patient chart ready by Thu 2:30 · owner: …!Waiting for a personresults and side-effects question · full thre…
What the call produced, waiting on the morning screen.
Hear it answer from your Clinics & med-spa price list before you decide.Get my plan↗