While the main number is busy,
this is how it goes.
What it captured — with the source of every field
The customer record — one, not three
Same customer — matched by phone number, thread continued
Handed to a person — and what the person receives
- The whole conversation, both channels
- Every captured field, with its source
- Why it stopped: a test result is explained by a doctor after identity is verified, never read out by a phone line
9:00 AM, the admissions screen — what is waiting
Scripted simulation · sample data · both voices were synthesised for this demo · figures are an example price list. To hear the real AI, call +82 70-5277-0820.
Not a customer case — an example of how the product answers once this trade’s clinic schedule and safety rules are loaded. Amounts are typical published ranges; what is actually quoted comes from the clinic schedule the director enters.
A missed call
is written down nowhere.
The main number's problem is not the night; it is the first hour. A third of the day's calls arrive between nine and ten, and the same admissions staff are serving the queue at the counter. A booking lost to a busy tone leaves no record, so the hospital never learns how many it lost. Most of them were one sentence: which slot is free.
The things a machine
must not say in this trade.
The four below are not settings you switch on and off. They are blocked from the start when the Hospitals & outpatient answering is built. Anything that touches them is not answered — it goes to a person.
- Never reads a test result over the phone.A blood value or an imaging report is explained by a doctor after identity is verified. The AI only passes the request to the ward.
- Never picks a department from symptoms.It books the department the patient names. If they do not know which, admissions decides; choosing one is a judgement too.
- Never promises a bed, a surgery date or a final bill.It quotes the published self-pay list and stops. Beds and theatre dates belong to the department; what insurance covers is settled after the visit.
- Chest pain or trouble breathing ends the booking.The AI reads the emergency instruction, tells the caller to call the emergency number or come to the ER, and connects the duty nurse.
- If an AI answer causes a loss, our liability is capped at the fees you paid in the three months before the month of the incident. Losses from our wilful misconduct or gross negligence are compensated as the law provides, outside that cap. Terms §7 →
- Every call leaves a recording (you can switch it off), a summary, and the facts it answered from. Those records belong to you and can be exported in full at any time. Terms §8 →
- Replies are composed by a language model running in the United States. Customer records, bookings and call recordings are stored on our production servers in Seoul. Where the data lives →
When the call ends,
these fields are already filled.
The Hospitals & outpatient CRM comes with Hospitals & outpatient fields. You do not bend a generic CRM's blanks to your trade over months — it is written in your trade's words from day one.
Where every inquiry stands,
on one line.
If your trade is not here,
it can still usually be built.
Dental
Clinics & med-spa
Veterinary
Senior care
Pharmacy
Physio & rehab
Acupuncture & traditional medicine
OpticiansSend us your Hospitals & outpatient clinic schedule,
and we show it answering from that.
No payment details. Within one business day you get a recording of the AI answering your customers' ten most common questions from your own clinic schedule — and if it is not right, you stop there.