Home security · CCTV · access control

The call comes the evening
after the house next door was hit.

Nobody prices cameras on a calm afternoon. The inquiry arrives the night after a break-in on the street, the installer is off the ladder, and a frightened caller who reaches voicemail phones the next result.

A call the evening after a break-in next door

While the street is frightened,
this is how it goes.

Northgate Home Security · Incoming callTuesday 8:41 PM · installers off for the night · a fictional security companyFrom
Simulation · sample data

What it captured — with the source of every field

The customer record — one, not three

Hannah Chung Phone

Scripted simulation · sample data · both voices were synthesised for this demo · figures are an example price list, not a real installer’s prices. To hear the real AI, call +82 70-5277-0820.

Not a customer case — an example of how the product answers once this trade’s price list and safety rules are loaded. Amounts are typical published ranges; what is actually quoted comes from the price list the installer enters.

When it is missed

A missed call
is written down nowhere.

An install is a $1,300 to $2,200 ticket, and the house that gets one adds cameras later and sends the neighbours. The call lands after the van is parked for the night. The household that hits voicemail books a survey with somebody else before bed, and the rest of the street follows them. A missed call is a missed street.

Closed hoursClosed hours06121815 hoursof 24 hoursclosedopen 9–18closed8:41 PM — callcalls still arrive in these hours
Open about nine of the day’s twenty-four hours. Calls arrive in the other fifteen too.
What it will not do

The things a machine
must not say in this trade.

The four below are not settings you switch on and off. They are blocked from the start when the Home security & CCTV installers answering is built. Anything that touches them is not answered — it goes to a person.

  • It never promises a system will stop a burglary.A camera records and alerts; it does not keep anyone out. The AI says what the kit does and leaves the blind spots to the survey.
  • It never advises during a break-in.A caller who thinks someone is in the house is told to call the police first, then put straight through to a person. Lock the door, go and look, stay quiet — none of that is the AI’s to say.
  • It never assembles a package that is not on the sheet.It quotes the per-channel packages and the survey fee the installer loaded. Reusing old cameras or any other combination is logged as “quote after survey”.
  • It never promises a camera pointed at someone else’s property.A lens on the neighbour’s door, a shared hallway or the street can break privacy law. Whether it can be done is decided by the installer on site.
The gate before a personThe gate before a personThe customer asks“Our neighbours were burgled last night…”On the price list?Needs a judgement?Safety involved?It answersword for word, with the sourceHanded to a personthe whole conversationevery captured fieldwhy it stopped
On the price list it answers; a judgement or a safety issue goes to a person — with the whole conversation and every captured field.
If something goes wrong
  • If an AI answer causes a loss, our liability is capped at the fees you paid in the three months before the month of the incident. Losses from our wilful misconduct or gross negligence are compensated as the law provides, outside that cap. Terms §7 →
  • Every call leaves a recording (you can switch it off), a summary, and the facts it answered from. Those records belong to you and can be exported in full at any time. Terms §8 →
  • Replies are composed by a language model running in the United States. Customer records, bookings and call recordings are stored on our production servers in Seoul. Where the data lives →
What is left behind

When the call ends,
these fields are already filled.

The Home security & CCTV installers CRM comes with Home security & CCTV installers fields. You do not bend a generic CRM's blanks to your trade over months — it is written in your trade's words from day one.

Customer recordCustomer recordHannah Chung555-03··PhoneWhatsAppProperty type (house, from the callChannels wanted, indoofrom the callWhat prompted the callfrom the callPackage and survey feefrom the call
The card a call leaves behind, with the source of every field.
Property type (house, flat, shop) and floorsChannels wanted, indoor and outdoorWhat prompted the call (break-in, parcel theft, pets)Package and survey fee quoted from the sheetSurvey date and installer assignedConfirmation text sent
Pipeline

Where every inquiry stands,
on one line.

Inquiry→Survey booked→Site survey and quote→Installed→App set up and follow-up check
PipelinePipelineInquiry4Survey bo3Site surv2Installed1App set u1
The Home security & CCTV installers pipeline as it is. How many inquiries sit at each stage, at a glance.

Send us your Home security & CCTV installers price list,
and we show it answering from that.

No payment details. Within one business day you get a recording of the AI answering your customers' ten most common questions from your own price list — and if it is not right, you stop there.

9:00 AM — the owner’s screen9:00 AM — the installer’s screen✓New surveyHannah Chung · today 2:00 PM · two-storey hou…#Worksheet #31074-camera package $1,290 quoted · survey $49 ·…@Installer task2:00 PM survey · check garden and back-door b…!Waiting for a personneighbours’ door question · full thread attac…
What the call produced, waiting on the morning screen.
Hear it answer from your Home security & CCTV installers price list before you decide.Get my plan↗