Home security & CCTV installers — this pack was built for the calls that reach this kind of business. Illustrative photograph.Fields that are filled when the call ends
This trade pack is built to order. Below is the design we switch on for you: the fields, stages and never-say list are drafted, so with your price list and hours it can be switched on within days.
The stages an inquiry moves through
How many inquiries sit at each stage, on one line — in the order work actually flows in a Home security & CCTV installers.
What it connects to
These connect the same way in every trade. Whether your booking system or practice software connects depends on the product, so we check and tell you — we do not write “yes” first.
- Phone lineKeep the main number you already publish; forward only the calls you cannot take, or let the AI answer from the first ring. When it needs to, it hands the call to a person.
- WhatsApp & messengersMessages to your business number are answered from the same facts. Templates and follow-ups included.
- Website chatOne line of script on the site you already have. No rebuild.
- CalendarBookings are written into Google Calendar or Outlook as real slots, not notes.
- Text messagesConfirmations and day-before reminders, with a delivery record.
- ExportCustomers, conversations and recordings can be downloaded in full at any time — CSV and webhooks.
What it will not do
Not a setting you switch on and off. These are blocked when the Home security & CCTV installers answering is built; anything that touches them goes to a person instead of being answered.
- It never promises a system will stop a burglary.A camera records and alerts; it does not keep anyone out. The AI says what the kit does and leaves the blind spots to the survey.
- It never advises during a break-in.A caller who thinks someone is in the house is told to call the police first, then put straight through to a person. Lock the door, go and look, stay quiet — none of that is the AI’s to say.
- It never assembles a package that is not on the sheet.It quotes the per-channel packages and the survey fee the installer loaded. Reusing old cameras or any other combination is logged as “quote after survey”.
- It never promises a camera pointed at someone else’s property.A lens on the neighbour’s door, a shared hallway or the street can break privacy law. Whether it can be done is decided by the installer on site.
This page is the list; the argument is on the other one. What kind of call comes in at night, what a missed one costs, and why a machine must not say certain things are written on the page this pack came from.
Back to the Home security & CCTV installers page →Get my plan — Home security & CCTV installers →