Plumbing · heating · repairs

A house with water on the floor
is already dialling the second company.

When the boiler dies or a pipe bursts, nobody waits. They search, call from the top of the list down, and whoever answers first goes out that night.

Tuesday 8:47 PM, the call

How it goes
after the crew has gone home for the night.

Oakridge Heating and Plumbing · Incoming callTuesday 8:47 PM · crew off for the night · a fictional contractorFrom
Simulation · sample data

What it captured — with the source of every field

The customer record — one, not three

Chaewon Lim Phone

Scripted simulation · sample data · both voices were synthesised for this demo · figures are an example price list. To hear the real AI, call +82 70-5277-0820.

Not a customer case — an example of how the product answers once this trade’s price list and safety rules are loaded. Amounts are typical published ranges; what is actually quoted comes from the price list the owner enters.

When it is missed

A missed call
is written down nowhere.

Repair calls arrive as a mix of urgent and not, and the urgent ones are the high-ticket jobs because someone has to go today. While the owner is on a job, both kinds ring out. Eight missed calls in the evening do not tell you which one should have been today’s visit.

Closed hoursClosed hours06121815 hoursof 24 hoursclosedopen 9–18closed8:47 PM — callcalls still arrive in these hours
Open about nine of the day’s twenty-four hours. Calls arrive in the other fifteen too.
What it will not do

The things a machine
must not say in this trade.

The four below are not settings you switch on and off. They are blocked from the start when the Home services answering is built. Anything that touches them is not answered — it goes to a person.

  • It never diagnoses the fault on the phone.An error code or a noise is not a verdict on what is broken. It goes as far as “could be” and leaves the rest to the visit.
  • It never fixes the final total.It states the call-out and the basic labour. Parts are priced once the unit is open, so the customer asking “it won’t go above that, right?” hears from the tech, not the AI.
  • It never books a job where someone smells gas.Gas, shocks, sparks or smoke trigger the safety script and an immediate transfer to a person, not a time slot.
  • It never tells anyone to have a go themselves.No “try taking the cover off”. An accident after that advice lands on the company.
The gate before a personThe gate before a personThe customer asks“My boiler won’t turn on. Can someone c…”On the price list?Needs a judgement?Safety involved?It answersword for word, with the sourceHanded to a personthe whole conversationevery captured fieldwhy it stopped
On the price list it answers; a judgement or a safety issue goes to a person — with the whole conversation and every captured field.
If something goes wrong
  • If an AI answer causes a loss, our liability is capped at the fees you paid in the three months before the month of the incident. Losses from our wilful misconduct or gross negligence are compensated as the law provides, outside that cap. Terms §7 →
  • Every call leaves a recording (you can switch it off), a summary, and the facts it answered from. Those records belong to you and can be exported in full at any time. Terms §8 →
  • Replies are composed by a language model running in the United States. Customer records, bookings and call recordings are stored on our production servers in Seoul. Where the data lives →
What is left behind

When the call ends,
these fields are already filled.

The Home services CRM comes with Home services fields. You do not bend a generic CRM's blanks to your trade over months — it is written in your trade's words from day one.

Customer recordCustomer recordChaewon Lim555-02··PhoneWhatsAppFault described and whfrom the callBuilding type and floofrom the callPreferred visit time afrom the callService area and full from the call
The card a call leaves behind, with the source of every field.
Fault described and when it beganBuilding type and floorPreferred visit time and the time bookedService area and full addressSafety script triggered or notParts check needed before the visit
Pipeline

Where every inquiry stands,
on one line.

Inquiry→Visit booked→On-site check→Estimate approved→Work done and paid
PipelinePipelineInquiry4Visit boo3On-site c2Estimate 1Work done1
The Home services pipeline as it is. How many inquiries sit at each stage, at a glance.

Send us your Home services price list,
and we show it answering from that.

No payment details. Within one business day you get a recording of the AI answering your customers' ten most common questions from your own price list — and if it is not right, you stop there.

9:00 AM — the owner’s screen9:00 AM — the owner’s screen✓Visit doneChaewon Lim · last night 10:00 PM · ignition …#Estimate #3181ignition module $160 · call-out $85 · sent by…@Tech taskcollect the part this afternoon · replace tom…!Waiting for a personfinal-total question · full thread attached ·…
What the call produced, waiting on the morning screen.
Hear it answer from your Home services price list before you decide.Get my plan↗