While the line is out the door,
this is how it goes.
What it captured — with the source of every field
The customer record — one, not three
Same customer — matched by phone number, thread continued
Handed to a person — and what the person receives
- The whole conversation, both channels
- Every captured field, with its source
- Why it stopped: an allergen answer is the kitchen's to give, not a fact on the price list
9:00 AM, the owner’s screen — what is waiting
Scripted simulation · sample data · synthesised voices · the figures are an example price list, not a real café's menu. To hear the real AI, call +82 70-5277-0820.
Not a customer case — an example of how the product answers once this trade’s price list and safety rules are loaded. Amounts are typical published ranges; what is actually quoted comes from the price list the owner enters.
A missed call
is written down nowhere.
A custom cake is fifty to a hundred dollars and it brings the party, the corporate order and the regular back. The order call lands when the line is out the door and the phone is under the milk jugs. The customer who gets no answer orders from the bakery two doors down, and next year she orders there again.
The things a machine
must not say in this trade.
The four below are not settings you switch on and off. They are blocked from the start when the Cafés & bakeries answering is built. Anything that touches them is not answered — it goes to a person.
- It never answers an allergen question itself.Whether nuts, dairy or gluten are in a cake is for the kitchen to confirm on the day. The question is recorded word for word and the owner answers it.
- It never takes an order for a day that is full.There is a limit to how many cakes a kitchen can make. It books within the order cap the owner set and offers the next day otherwise.
- It never promises a cake that is not on the menu.Sizes, flavours and options are the ones the owner loaded. A special request is logged as a request, not a confirmation.
- It never adjusts a wholesale or bulk price.Corporate and volume discounts are the owner’s decision. The AI records the quantity and the date.
- If an AI answer causes a loss, our liability is capped at the fees you paid in the three months before the month of the incident. Losses from our wilful misconduct or gross negligence are compensated as the law provides, outside that cap. Terms §7 →
- Every call leaves a recording (you can switch it off), a summary, and the facts it answered from. Those records belong to you and can be exported in full at any time. Terms §8 →
- Replies are composed by a language model running in the United States. Customer records, bookings and call recordings are stored on our production servers in Seoul. Where the data lives →
When the call ends,
these fields are already filled.
The Cafés & bakeries CRM comes with Cafés & bakeries fields. You do not bend a generic CRM's blanks to your trade over months — it is written in your trade's words from day one.
Where every inquiry stands,
on one line.
If your trade is not here,
it can still usually be built.
Restaurants
Wedding & event venues
Boutique stays
Golf clubs
Catering
Travel agencies
Florists
Coworking spacesSend us your Cafés & bakeries price list,
and we show it answering from that.
No payment details. Within one business day you get a recording of the AI answering your customers' ten most common questions from your own price list — and if it is not right, you stop there.