While the front desk has a queue,
this is how it goes.
What it captured — with the source of every field
The customer record — one, not three
Same customer — matched by phone number, thread continued
Handed to a person — and what the person receives
- The whole conversation, both channels
- Every captured field, with its source
- Why it stopped: a result is a clinical finding for a doctor to explain, not a fact on the price list
9:00 AM, the manager’s screen — what is waiting
Scripted simulation · sample data · both voices were synthesised for this demo · figures are an example price list, not a real centre's prices. To hear the real AI, call +82 70-5277-0820.
Not a customer case — an example of how the product answers once this trade’s price list and safety rules are loaded. Amounts are typical published ranges; what is actually quoted comes from the price list the centre manager enters.
A missed call
is written down nowhere.
An MRI is a four-hundred-and-fifty-dollar self-pay ticket, and a scanner sitting idle is the most expensive minute in the building. The patient who reaches voicemail calls the next centre on the referral, and that practice’s referrals follow. An empty slot is never written down as a loss.
The things a machine
must not say in this trade.
The four below are not settings you switch on and off. They are blocked from the start when the Imaging & health-screening centers answering is built. Anything that touches them is not answered — it goes to a person.
- It never reads a result.Whether the report is out and what it says is for a doctor to explain. The AI stops at “your referring doctor will take you through it”.
- It never says whether a scan is necessary.It books what is written on the referral. Suggesting a CT instead, or that the scan can be skipped, is a clinician’s judgement, not the desk’s.
- It reads preparation instructions only as written.Fasting, contrast and metal implants are explained in the sentences on the sheet and no further. A contrast reaction in the past, kidney disease or a possible pregnancy stops the booking and goes to a person.
- It never rules on coverage.Whether insurance pays depends on the referral and the plan. It quotes the self-pay price and leaves authorisation to the desk at check-in.
- If an AI answer causes a loss, our liability is capped at the fees you paid in the three months before the month of the incident. Losses from our wilful misconduct or gross negligence are compensated as the law provides, outside that cap. Terms §7 →
- Every call leaves a recording (you can switch it off), a summary, and the facts it answered from. Those records belong to you and can be exported in full at any time. Terms §8 →
- Replies are composed by a language model running in the United States. Customer records, bookings and call recordings are stored on our production servers in Seoul. Where the data lives →
When the call ends,
these fields are already filled.
The Imaging & health-screening centers CRM comes with Imaging & health-screening centers fields. You do not bend a generic CRM's blanks to your trade over months — it is written in your trade's words from day one.
Where every inquiry stands,
on one line.
If your trade is not here,
it can still usually be built.
Dental
Clinics & med-spa
Veterinary
Senior care
Pharmacy
Hospitals & outpatient
Physio & rehab
Acupuncture & traditional medicineSend us your Imaging & health-screening centers price list,
and we show it answering from that.
No payment details. Within one business day you get a recording of the AI answering your customers' ten most common questions from your own price list — and if it is not right, you stop there.