How it goes
after customer service has gone home.
What it captured — with the source of every field
The customer record — one, not three
Same customer — matched by phone number, thread continued
Handed to a person — and what the person receives
- The whole conversation, both channels
- Every captured field, with its source
- Why it stopped: a guaranteed delivery date is a promise, not a fact in stock or in the policy
9:00 AM, the owner's screen — what is waiting
Scripted simulation · sample data · both voices were synthesised for this demo · figures are an example price list. To hear the real AI, call +82 70-5277-0820.
Not a customer case — an example of how the product answers once this trade’s price list and safety rules are loaded. Amounts are typical published ranges; what is actually quoted comes from the price list the owner enters.
A missed call
is written down nowhere.
Half of all questions arrive a click before checkout: will the small fit, will it arrive by Saturday, can I exchange it. Answered, they pay; unanswered, they close the tab. The questions cluster between ten and midnight, and the customer service reply goes out at ten the next morning. Those twelve hours are your abandonment rate.
The things a machine
must not say in this trade.
The four below are not settings you switch on and off. They are blocked from the start when the Online stores answering is built. Anything that touches them is not answered — it goes to a person.
- It never invents stock.It answers from the live inventory only. Selling what is not there means canceling the order the next morning.
- It never promises a delivery date.It commits to the ship date. Arrival is set by the carrier, so “can you guarantee it by Saturday morning” goes to the team.
- It never claims an effect or an ingredient.Cosmetics and supplements have labelling rules. It uses the registered product copy and nothing more.
- It never sweetens the return policy.Consumer law and the published terms are read as they stand.
- If an AI answer causes a loss, our liability is capped at the fees you paid in the three months before the month of the incident. Losses from our wilful misconduct or gross negligence are compensated as the law provides, outside that cap. Terms §7 →
- Every call leaves a recording (you can switch it off), a summary, and the facts it answered from. Those records belong to you and can be exported in full at any time. Terms §8 →
- Replies are composed by a language model running in the United States. Customer records, bookings and call recordings are stored on our production servers in Seoul. Where the data lives →
When the call ends,
these fields are already filled.
The Online stores CRM comes with Online stores fields. You do not bend a generic CRM's blanks to your trade over months — it is written in your trade's words from day one.
Where every inquiry stands,
on one line.
If your trade is not here,
it can still usually be built.
Franchises
Dental
Clinics & med-spa
Academies & tutoring
Hair & beauty salons
Veterinary
Auto repair
Real estateSend us your Online stores price list,
and we show it answering from that.
No payment details. Within one business day you get a recording of the AI answering your customers' ten most common questions from your own price list — and if it is not right, you stop there.