Restaurants · group bookings · catering

Nobody answers a party of twenty
during the lunch rush.

The delivery apps run themselves. The problem is the floor phone: a twenty-person company dinner rings at 12:38 PM.

Wednesday 12:38 PM, the call

How it goes
while the floor and the kitchen are slammed.

Harvest Table · Incoming callWednesday 12:38 PM · lunch rush · a fictional restaurantFrom
Simulation · sample data

What it captured — with the source of every field

The customer record — one, not three

Rachel Moore Phone

Scripted simulation · sample data · both voices were synthesised for this demo · figures are an example price list. To hear the real AI, call +82 70-5277-0820.

Not a customer case — an example of how the product answers once this trade’s price list and safety rules are loaded. Amounts are typical published ranges; what is actually quoted comes from the price list the owner enters.

When it is missed

A missed call
is written down nowhere.

Most calls to a restaurant are group bookings. One call is twenty covers, and twenty covers at $45 a head is half of that Friday’s takings. It rings at the lunch peak, when neither the kitchen nor the floor has a free hand. The dinner goes next door, and next time the company calls next door first. Because groups come back, the cost of one missed call is never one call.

Closed hoursClosed hours06121815 hoursof 24 hoursclosedopen 9–18closed12:38 PM — callcalls still arrive in these hours
Open about nine of the day’s twenty-four hours. Calls arrive in the other fifteen too.
What it will not do

The things a machine
must not say in this trade.

The four below are not settings you switch on and off. They are blocked from the start when the Restaurants answering is built. Anything that touches them is not answered — it goes to a person.

  • It never answers for the kitchen on allergens or origin.Whether the set menu has shrimp in it, or nuts, is for the kitchen to confirm. The question is written down word for word and the owner answers it.
  • It never creates a table that is not there.It books from the registered tables and rooms only. A double-booked room means turning twenty people away at the door.
  • It never promises a menu change.Swapping a course or an ingredient is the owner’s decision. The request is logged, not granted.
  • It never makes up a discount.The only group rates it mentions are the ones on the function sheet.
The gate before a personThe gate before a personThe customer asks“Can you take twenty people on Friday e…”On the price list?Needs a judgement?Safety involved?It answersword for word, with the sourceHanded to a personthe whole conversationevery captured fieldwhy it stopped
On the price list it answers; a judgement or a safety issue goes to a person — with the whole conversation and every captured field.
If something goes wrong
  • If an AI answer causes a loss, our liability is capped at the fees you paid in the three months before the month of the incident. Losses from our wilful misconduct or gross negligence are compensated as the law provides, outside that cap. Terms §7 →
  • Every call leaves a recording (you can switch it off), a summary, and the facts it answered from. Those records belong to you and can be exported in full at any time. Terms §8 →
  • Replies are composed by a language model running in the United States. Customer records, bookings and call recordings are stored on our production servers in Seoul. Where the data lives →
What is left behind

When the call ends,
these fields are already filled.

The Restaurants CRM comes with Restaurants fields. You do not bend a generic CRM's blanks to your trade over months — it is written in your trade's words from day one.

Customer recordCustomer recordRachel Moore555-09··PhoneWhatsAppParty size, date and tfrom the callRoom or main floorfrom the callSet menu and price perfrom the callDietary requests, wordfrom the call
The card a call leaves behind, with the source of every field.
Party size, date and timeRoom or main floorSet menu and price per headDietary requests, word for wordName, company and mobileConfirmation and Thursday reminder
Pipeline

Where every inquiry stands,
on one line.

Inquiry→Booked→Day-before check→Seated→Next booking
PipelinePipelineInquiry4Booked3Day-befor2Seated1Next book1
The Restaurants pipeline as it is. How many inquiries sit at each stage, at a glance.

Send us your Restaurants price list,
and we show it answering from that.

No payment details. Within one business day you get a recording of the AI answering your customers' ten most common questions from your own price list — and if it is not right, you stop there.

9:00 AM — the owner’s screenNext day 10:00 AM — the owner’s screen✓New bookingBrightwater Consulting · Fri 6:00 PM · 20 gue…#Confirmation #5127$45 set menu · sent by text · opened@Kitchen taskvegetarian course for one · by Thursday · own…!Waiting for a personshellfish allergy question · full thread atta…
What the call produced, waiting on the morning screen.
Hear it answer from your Restaurants price list before you decide.Get my plan↗