How it goes
while the counter is empty for lunch.
What it captured — with the source of every field
The customer record — one, not three
Same customer — matched by phone number, thread continued
Handed to a person — and what the person receives
- The whole conversation, both channels
- Every captured field, with its source
- Why it stopped: eligibility is a ruling by the responsible team, not information on file
9:00 AM, the office manager's screen — what is waiting
Scripted simulation · sample data · both voices were synthesised for this demo · procedures are illustrative and figures are an example price list. To hear the real AI, call +82 70-5277-0820.
Not a customer case — an example of how the product answers once this trade’s service guide and safety rules are loaded. Amounts are typical published ranges; what is actually quoted comes from the service guide the office manager enters.
A missed call
is written down nowhere.
The cost of a missed call here is trust, not revenue. Two unanswered calls and the resident writes to the mayor or the ombudsman, and clearing that takes many times the original work. Yet most calls end the moment the right team is named. Sorting them — at lunch, at night — is all the AI is asked to do.
The things a machine
must not say in this trade.
The four below are not settings you switch on and off. They are blocked from the start when the Public sector answering is built. Anything that touches them is not answered — it goes to a person.
- It never predicts a ruling.Whether a permit is granted or an allowance is paid is decided by the responsible team after checking the requirements. The relocation-allowance question goes to the residents’ team.
- It never interprets the regulations.How a rule applies to a resident’s case is the department’s judgement, not the AI’s.
- It never looks up personal records.Anything that requires identity verification is not done on a phone call.
- It never answers for another department.If it does not know, it says so and routes the call. Sending a resident the wrong way is worse than not answering.
- If an AI answer causes a loss, our liability is capped at the fees you paid in the three months before the month of the incident. Losses from our wilful misconduct or gross negligence are compensated as the law provides, outside that cap. Terms §7 →
- Every call leaves a recording (you can switch it off), a summary, and the facts it answered from. Those records belong to you and can be exported in full at any time. Terms §8 →
- Replies are composed by a language model running in the United States. Customer records, bookings and call recordings are stored on our production servers in Seoul. Where the data lives →
When the call ends,
these fields are already filled.
The Public sector CRM comes with Public sector fields. You do not bend a generic CRM's blanks to your trade over months — it is written in your trade's words from day one.
Where every inquiry stands,
on one line.
If your trade is not here,
it can still usually be built.
Law firms
Funeral homes
Accountants & tax
Insurance agencies
Print shops & signage
Staffing & recruitment agencies
Dental
Clinics & med-spaSend us your Public sector service guide,
and we show it answering from that.
No payment details. Within one business day you get a recording of the AI answering your customers' ten most common questions from your own service guide — and if it is not right, you stop there.