While both hands are on
a prescription, this is how it goes.
What it captured — with the source of every field
The customer record — one, not three
Same customer — matched by phone number, thread continued
Handed to a person — and what the person receives
- The whole conversation, both channels
- Every captured field, with its source
- Why it stopped: a drug interaction is medication counseling, and only the pharmacist gives it
9:00 AM, the pharmacist’s screen — what is waiting
Scripted simulation · sample data · both voices were synthesised for this demo · figures are an example price list. To hear the real AI, call +82 70-5277-0820.
Not a customer case — an example of how the product answers once this trade’s price list and safety rules are loaded. Amounts are typical published ranges; what is actually quoted comes from the price list the pharmacist enters.
A missed call
is written down nowhere.
Almost every pharmacy call is one of three: what time do you close, do you have this, can you fill it before I get there. Each takes thirty seconds to answer, and none of those seconds exist while a prescription is being filled. A missed call is not one prescription. Chronic scripts come back every two months, and a customer who moved once stays moved.
The things a machine
must not say in this trade.
The four below are not settings you switch on and off. They are blocked from the start when the Pharmacy answering is built. Anything that touches them is not answered — it goes to a person.
- Never changes a dose or a schedule."Take half" or "drop to twice a day" is counseling, and by law only the pharmacist gives it.
- Never says two medicines are safe together.That is checked against what the patient already takes. The question is left on the pharmacist's screen, word for word.
- Never picks a medicine for a symptom."What should I take for a headache" gets stock and price from the list, and the choice goes to the pharmacist.
- An overdose or an allergic reaction ends the booking.Took the wrong pills, cannot breathe, a rash that is spreading: the AI reads the emergency instruction and puts the pharmacist on the line.
- If an AI answer causes a loss, our liability is capped at the fees you paid in the three months before the month of the incident. Losses from our wilful misconduct or gross negligence are compensated as the law provides, outside that cap. Terms §7 →
- Every call leaves a recording (you can switch it off), a summary, and the facts it answered from. Those records belong to you and can be exported in full at any time. Terms §8 →
- Replies are composed by a language model running in the United States. Customer records, bookings and call recordings are stored on our production servers in Seoul. Where the data lives →
When the call ends,
these fields are already filled.
The Pharmacy CRM comes with Pharmacy fields. You do not bend a generic CRM's blanks to your trade over months — it is written in your trade's words from day one.
Where every inquiry stands,
on one line.
If your trade is not here,
it can still usually be built.
Dental
Clinics & med-spa
Veterinary
Senior care
Hospitals & outpatient
Physio & rehab
Acupuncture & traditional medicine
OpticiansSend us your Pharmacy price list,
and we show it answering from that.
No payment details. Within one business day you get a recording of the AI answering your customers' ten most common questions from your own price list — and if it is not right, you stop there.