Clinics & med-spa — this pack was built for the calls that reach this kind of business. Illustrative photograph.Fields that are filled when the call ends
Not an empty CRM bent to a Clinics & med-spa over months. These fields are in it from the start and the first call writes into them. This pack is running today.
The stages an inquiry moves through
How many inquiries sit at each stage, on one line — in the order work actually flows in a Clinics & med-spa.
What it connects to
These connect the same way in every trade. Whether your booking system or practice software connects depends on the product, so we check and tell you — we do not write “yes” first.
- Phone lineKeep the main number you already publish; forward only the calls you cannot take, or let the AI answer from the first ring. When it needs to, it hands the call to a person.
- WhatsApp & messengersMessages to your business number are answered from the same facts. Templates and follow-ups included.
- Website chatOne line of script on the site you already have. No rebuild.
- CalendarBookings are written into Google Calendar or Outlook as real slots, not notes.
- Text messagesConfirmations and day-before reminders, with a delivery record.
- ExportCustomers, conversations and recordings can be downloaded in full at any time — CSV and webhooks.
What it will not do
Not a setting you switch on and off. These are blocked when the Clinics & med-spa answering is built; anything that touches them goes to a person instead of being answered.
- It never promises a result or rules out side effects.Whether Botox works on one person’s skin and what it does after is a clinical judgement. The AI says results vary and passes the question to the doctor.
- It never compares you with another clinic.Saying you are better than the place across town is an advertising-rules breach. It states only your prices and your calendar.
- It never diagnoses.It does not listen to a description of someone’s skin and say what the problem is. That takes eyes on the patient.
- It never writes its own marketing line.Every sentence it can say about a treatment was loaded by the clinic in advance. It does not improvise a claim.
This page is the list; the argument is on the other one. What kind of call comes in at night, what a missed one costs, and why a machine must not say certain things are written on the page this pack came from.
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