Self storage · units · unstaffed sites

The more unstaffed the site,
the fewer people there are to answer.

Running without staff on site is the whole point of the business. But the inquiries still come to a person.

Thursday 10:47 PM, the call

How it goes
at a site with nobody on it.

Larkbox Self Storage · Incoming callThursday 10:47 PM · unstaffed site · a fictional storage facilityFrom
Simulation · sample data

What it captured — with the source of every field

The customer record — one, not three

Sophie Adams Phone

Scripted simulation · sample data · both voices were synthesised for this demo · figures are an example price list. To hear the real AI, call +82 70-5277-0820.

Not a customer case — an example of how the product answers once this trade’s price list and safety rules are loaded. Amounts are typical published ranges; what is actually quoted comes from the price list the owner enters.

When it is missed

A missed call
is written down nowhere.

Almost every inquiry is one of three: how much, which size, and is there one free. All three can be answered from what is already on file, and yet with nobody on site they ring out. A rental, once started, runs for months or years — a $129 unit over two years is more than $3,000 walking to the facility down the road.

Closed hoursClosed hours06121815 hoursof 24 hoursclosedopen 9–18closed10:47 PM — callcalls still arrive in these hours
Open about nine of the day’s twenty-four hours. Calls arrive in the other fifteen too.
What it will not do

The things a machine
must not say in this trade.

The four below are not settings you switch on and off. They are blocked from the start when the Self storage answering is built. Anything that touches them is not answered — it goes to a person.

  • It never decides what may be stored.A motorcycle battery or a camping propane tank is a question for the manager under the site rules. The AI passes it on rather than guessing.
  • It never lets a unit that is not free.It holds only what the live inventory shows open.
  • It never guarantees everything will fit.It advises a size from the chart. Whether the fridge goes in is known on the day.
  • It never stretches the insurance or liability terms.What is covered and for how much is stated as the agreement has it, no wider.
The gate before a personThe gate before a personThe customer asks“I’m moving out of a studio and need to…”On the price list?Needs a judgement?Safety involved?It answersword for word, with the sourceHanded to a personthe whole conversationevery captured fieldwhy it stopped
On the price list it answers; a judgement or a safety issue goes to a person — with the whole conversation and every captured field.
If something goes wrong
  • If an AI answer causes a loss, our liability is capped at the fees you paid in the three months before the month of the incident. Losses from our wilful misconduct or gross negligence are compensated as the law provides, outside that cap. Terms §7 →
  • Every call leaves a recording (you can switch it off), a summary, and the facts it answered from. Those records belong to you and can be exported in full at any time. Terms §8 →
  • Replies are composed by a language model running in the United States. Customer records, bookings and call recordings are stored on our production servers in Seoul. Where the data lives →
What is left behind

When the call ends,
these fields are already filled.

The Self storage CRM comes with Self storage fields. You do not bend a generic CRM's blanks to your trade over months — it is written in your trade's words from day one.

Customer recordCustomer recordSophie Adams555-07··PhoneWhatsAppWhat is being stored afrom the callStart date and expectefrom the callSize and price advisedfrom the callUnit held or notfrom the call
The card a call leaves behind, with the source of every field.
What is being stored and how muchStart date and expected termSize and price advisedUnit held or notAccess instructions givenAgreement sent
Pipeline

Where every inquiry stands,
on one line.

Inquiry→Size advised→Unit held→Agreement signed→Move-in and use
PipelinePipelineInquiry4Size advi3Unit held2Agreement1Move-in a1
The Self storage pipeline as it is. How many inquiries sit at each stage, at a glance.

Send us your Self storage price list,
and we show it answering from that.

No payment details. Within one business day you get a recording of the AI answering your customers' ten most common questions from your own price list — and if it is not right, you stop there.

9:00 AM — the owner’s screen9:00 AM — the owner’s screen✓Unit heldSophie Adams · 5x10 · held until tonight#Agreement #4410$129 a month · e-sign sent · opened · awaitin…@Manager taskconfirm the hold · access card ready for Satu…!Waiting for a personprohibited-items question · full thread attac…
What the call produced, waiting on the morning screen.
Hear it answer from your Self storage price list before you decide.Get my plan↗