Funeral homes · funeral directors · pre-need

This is the one call
that must never wait.

The caller lost a parent minutes ago. They are standing in a hospital corridor at 3:12 AM, not knowing what to ask.

Sunday 3:12 AM, the call

How it goes
while the director on call is out on a transfer.

Evergreen Funeral Home · Incoming callSunday 3:12 AM · the director on call is out on a transfer · a fictional funeral homeFrom
Simulation · sample data

What it captured — with the source of every field

The customer record — one, not three

Thomas Yoon Phone

Scripted simulation · sample data · both voices were synthesised for this demo · figures are an example price list, and none are quoted in this call. To hear the real AI, call +82 70-5277-0820.

Not a customer case — an example of how the product answers once this trade’s service list and safety rules are loaded. Amounts are typical published ranges; what is actually quoted comes from the service list the director enters.

When it is missed

A missed call
is written down nowhere.

A funeral call comes at three in the morning, and the person calling is in an emergency department. If it rings three times and stops, the family dials the next number. The point of answering here is not to sell: it is to say the one thing to do now and to hand over to a person as fast as possible. This is a trade where a machine must never run the conversation.

Closed hoursClosed hours06121815 hoursof 24 hoursclosedopen 9–18closed3:12 AM — callcalls still arrive in these hours
Open about nine of the day’s twenty-four hours. Calls arrive in the other fifteen too.
What it will not do

The things a machine
must not say in this trade.

The four below are not settings you switch on and off. They are blocked from the start when the Funeral homes answering is built. Anything that touches them is not answered — it goes to a person.

  • It never suggests a product.The size of the visitation room and the form of the service are not proposed by a machine. That is decided by the family with the director, in the room.
  • It never raises money first.No cost is mentioned in this call unless the family asks, and then only a range.
  • It never explains the procedure at length.One thing to do now, then the connection. The explaining is the director’s.
  • It never delays the handover.In this trade, the less time the AI holds the line, the better. The director was on the call within two minutes.
The gate before a personThe gate before a personThe customer asks“My father just passed away… I don’t kn…”On the price list?Needs a judgement?Safety involved?It answersword for word, with the sourceHanded to a personthe whole conversationevery captured fieldwhy it stopped
On the price list it answers; a judgement or a safety issue goes to a person — with the whole conversation and every captured field.
If something goes wrong
  • If an AI answer causes a loss, our liability is capped at the fees you paid in the three months before the month of the incident. Losses from our wilful misconduct or gross negligence are compensated as the law provides, outside that cap. Terms §7 →
  • Every call leaves a recording (you can switch it off), a summary, and the facts it answered from. Those records belong to you and can be exported in full at any time. Terms §8 →
  • Replies are composed by a language model running in the United States. Customer records, bookings and call recordings are stored on our production servers in Seoul. Where the data lives →
What is left behind

When the call ends,
these fields are already filled.

The Funeral homes CRM comes with Funeral homes fields. You do not bend a generic CRM's blanks to your trade over months — it is written in your trade's words from day one.

Customer recordCustomer recordThomas Yoon555-07··PhoneWhatsAppCaller and relationshifrom the callHospital or placefrom the callTransfer neededfrom the callDirector connected, anfrom the call
The card a call leaves behind, with the source of every field.
Caller and relationship to the deceasedHospital or placeTransfer neededDirector connected, and whenTime the call was loggedHow the family will be contacted
Pipeline

Where every inquiry stands,
on one line.

Call logged→Director connected→Transfer and room→Service→Aftercare
PipelinePipelineCall logg4Director 3Transfer 2Service1Aftercare1
The Funeral homes pipeline as it is. How many inquiries sit at each stage, at a glance.

Send us your Funeral homes service list,
and we show it answering from that.

No payment details. Within one business day you get a recording of the AI answering your customers' ten most common questions from your own service list — and if it is not right, you stop there.

9:00 AM — the owner’s screen9:00 AM — the director's screen✓Case openedThomas Yoon · father · Hansol University Hosp…#Case file #0312transfer record · family contact · follow-up …@DirectorSungho Kim on call · connected 3:14 · transfe…!Waiting for a personvisitation room question · full thread attach…
What the call produced, waiting on the morning screen.
Hear it answer from your Funeral homes service list before you decide.Get my plan↗